Terms & Conditions

Please take some time to read our terms & conditions, we advise you refer back to this page often as they may be subject to change.

Terms & Conditions
1. Definitions

“The Seller” means Ashby Trade Signs Supplies Limited or any of its subsidiaries; “The Purchaser” means the person firm or company to be supplied with the goods by the seller; “Goods” means the goods materials and/or other items to be supplied pursuant to the Contract. “The Contract” means the contract for sale and purchase of the Goods made between the Seller and the Purchaser to which these Conditions apply.

2. Scope

These conditions apply to all sales of Goods by the Seller and shall prevail over and apply to the exclusion of any inconsistent terms or conditions contained or referred to in the Purchaser’s order or in correspondence or elsewhere or implied by trade customer practice or course of dealing unless specifically agreed to in writing by the Seller. Purported provisions to the contrary are hereby excluded or extinguished.

3. Quotations

A quotation or tender by the Seller does not constitute an offer and the Seller reserves the right to withdraw or amend the same at anytime prior to the Seller’s acceptance of the Purchaser’s order.

4. Prices

4.1 The prices payable for the Goods shall be those charged by the Seller at the time of despatch. The Seller shall have the right at any time to revise the price to take account of increases in costs including (without limitation) costs of any goods or materials carriage, labour or overheads the increase or imposition of any tax duty or other levy and any variation in exchange rate. Unless otherwise stated the price is exclusive of value added tax.

4.2 Any special packaging requested by the Purchaser shall be the subject of an additional charge.

5. Terms of Payment

5.1 All prices are quoted nett. Unless specifically stated otherwise payment of invoices shall be made without any deduction or set-off in cash so as to be received by the Seller on or before the last day of the month following the date thereof. Interest shall be payable on the amount outstanding at the rate of two per cent per month to run from the due date of payment thereof until receipt by the Seller of the full amount whether or not after judgement.

5.2 The Seller reserves the right to levy additional charges to cover reasonable Bank and administration charges in the event of dishonoured cheques whether represented or not and on settlement of invoices by credit card.

6. Delivery

6.1 Time for delivery is given as accurately as possible but is not guaranteed. The Purchaser shall have no right to damages or to cancel the order for failure for any cause to meet any delivery time stated.

6.2 If the Purchaser refuses or fails to take delivery of Goods tendered in accordance with the Contract the Seller shall be entitled to immediate payment in full for the goods so tendered. The Seller shall be entitled to store at risk of the Purchaser any Goods which the Purchaser refuses or of which he fails to take delivery and the Purchaser shall in addition to the price pay all costs of such storage and any additional costs or carriage incurred as a result of such refusal or failure. Refusal by the Purchaser to take delivery will relieve the Seller from the obligation to make further deliveries without prejudice to the Seller’s right to recover damages for such refusal. The Seller shall be entitled after the expiration of 28 days from the date on which the price became payable to dispose of the Goods in such manner as it may determine.

6.3 Subject to the provisions of paragraph of this Condition (where applicable) the Goods shall unless delivered by the Seller’s own transport or by a carrier on behalf of the Seller be deemed to have been delivered and the risks therein to have passed to the Purchaser upon their transfer to a carrier named by the Purchaser or 2 days after the Seller notifies the Purchaser that the Goods are available for collection whichever is the earlier.

6.4 Where the Goods are to be delivered by the Seller’s own transport or by a carrier on behalf of the Seller the risk therein shall pass to the Purchaser upon delivery.

6.5 In any case where Goods are sold C.I.F. or F.O.B. or on the basis of any other international trade term the meaning of such term contained in INCOTERMS (1990 edition) shall apply as if expressly incorporated herein except insofar as any part of the same may be inconsistent with any of the provision contained in these conditions. (f) Where Goods are sold F.O.B. the Seller shall be under no obligation to give the Purchaser the notice specified in section 32(3) of the Sale of Goods Act 1979.

7. Price

7.1 Title to the Goods or any part thereof shall pass to the Purchaser only upon the happening of any one of the following events:

  • 7.1(i) the Purchaser has paid to the Seller all sums due from it to the Seller under this Contract and under all other contracts between the Seller and the Purchaser including any sums due under contracts made after this Contract whether the same are immediately payable;
  • 7.1(ii) when the Seller serves on the Purchaser notice in writing specifying that title in the Goods or such part thereof has passed.

7.2 The Seller may recover Goods in respect of which title has not passed to the Purchaser at any time and the Purchaser hereby licences the Seller, its officers, employees and agents to enter upon any premises of the Purchaser for the purpose either of satisfying itself that condition 7 below is being complied with by the Purchaser or of recovering any Goods in respect of which title has not passed to the Purchaser. This right shall continue to subsist notwithstanding the termination of the Contract through the happening of any of the events specified in condition 17 or otherwise and without prejudice to any accrued rights of the Seller thereunder.

7.3 The Purchaser shall ensure that Goods in respect of which title has not passed are stored separately from other goods and that they are clearly identifiable as belonging to the Purchaser. If the Goods are combined by the Purchaser with other items or materials or utilised or consumed in the production of other items or materials the Seller shall retain title to the Goods if they remain capable of removal or separation from the resulting items. Until title to the Goods has passed to the Purchaser pursuant to this condition it shall possess the Goods as a bailee of the Seller on the terms of this Contract. If the Company so requires the Purchaser will return the Goods in good condition and will meet any cost of the Seller incurred in recovering or repairing the Goods in the event of the Purchaser’s failure to comply with this sub-condition.

7.4 Without prejudice to the foregoing sub-conditions and in the event that the Purchaser shall in the course of its business dispose of the Goods to a customer being a bona fide Purchaser without notice of the Seller’s rights then the Purchaser shall have a fiduciary duty to the Seller to account to the Seller for the proceeds (which shall be kept separate and identifiable from the Purchaser’s own moneys) but may retain therefrom any excess of such proceeds over the amount outstanding under this or any other contract between them.

8. Disclosure of Information

8.1 All technical advice data or information given by the Seller its employees or agents in respect of the Goods is made in good faith on the basis of test data and field experience and are provided for general guidance only. No such information advice or data shall form any part of this Contract

8.2 The Purchaser shall be solely responsible for ensuring that all drawings, information, advice and recommendations give to the Seller either directly or indirectly by the Purchaser or by the Purchaser’s agents, employees, consultants or advisers are accurate, correct and suitable. Examination or consideration by the Seller of such drawings, information, advice or recommendations shall in no way limit the Purchaser’s responsibility hereunder unless the Seller specifically agrees in writing to accept responsibility.

9. Third Party Rights

9.1 The Purchaser shall indemnify the Seller against any and all claims costs demands and expenses incurred by or made against the Seller as a direct or indirect result of the carrying out of any work required to be done on or to the Goods in accordance with the requirements or specifications of the Purchaser involving any infringement of any intellectual or industrial property right vested in any third party.

9.2 In any case where the Goods are or are capable of becoming the subject of any industrial or intellectual property rights of any third party the Seller shall be obliged to transfer to the Purchaser only such title as it may have to the Goods.

10. Insurance

In any case where to Purchaser wishes the Seller to insure any specific consignment of Goods the Purchaser must so advise the Seller in writing within a reasonable time prior to delivery quoting the full value to be insured. The premium chargeable for such insurance shall be paid by the Purchaser.

11. Liability

11.1 The Seller shall not be liable to the Purchaser for;

  • (i) any discrepancy in quantity or weight delivered unless the Purchaser notifies the seller of any claim, in writing, for short delivery within 48 hours of receipt of the Goods.
  • (ii) damage to or loss of the Goods or any part thereof in transit (where the Goods are carried by the Seller’s own transport or by a carrier on behalf of the Seller) or non-delivery unless the Purchaser shall notify the Seller, in writing, of any such claim within 48 hours of receipt of Goods or the scheduled date for delivery whichever shall be the earlier.
  • (iii) defects in the Goods caused by any act neglect or default of the Purchaser or of any third party.
  • (iv) other defects in the Goods unless notified to the Seller, in writing, within 48 hours of receipt of the Goods by the Purchaser or where the defect would not be apparent on reasonable inspection within 1 month of delivery.

11.2 In the event of any shortage or non-delivery and/or defect in respect of which the Seller accepts liability the sole obligation of the Seller shall be at its option to make good any such shortage non-delivery and/or as appropriate replace or repair any Goods found to be damaged or defective. In no circumstances shall the Seller’s aggregate liability to the Purchaser whether for negligence breach of contract misrepresentation or otherwise exceed the cost of the defective damaged or undelivered goods determined by net price invoiced to the Purchaser in respect of any occurrence or series of occurrences.

11.3 Subject to the foregoing all conditions warranties and representations expressed or implied by statute common law or otherwise in relation to the Goods are hereby excluded and the Seller shall be under no liability to the Purchaser for any loss damage or injury direct or indirect resulting from defective material faulty workmanship or otherwise howsoever arising and whether or not caused by the negligence of the Seller its employees or agents SAVE THAT the seller shall accept liability for death or personal injury caused by the negligence of the Seller. (d) Without prejudice to the generality of the foregoing the Seller shall have no liability for loss of profits or contracts or other economic, indirect or consequential loss, whether arising from negligence, breach of contract, breach of statutory duty or otherwise however.

11.4 The Seller’s prices are determined on the basis of the limits of liability set out in this Condition. The Purchaser may by written notice to the Seller request the Seller to agree a higher limit of liability provided insurance cover can be obtained therefor. The Seller shall affect insurance up to such limit and the Purchaser shall pay upon demand the amount of any and all premiums. In no case shall the Purchaser be entitled to recover from the Seller more than the amount received from the insurers.

12. Licenses and Consents

If any licence or consent of any government or other authority shall be required for the acquisition or use of the Goods by the Purchaser the Purchaser shall obtain the same at its own expense and if necessary or so required produce evidence of the same to the Seller on demand.

13. Force Majeure

13.1 The Seller shall not be liable to the Purchaser for any loss or damage which may be suffered by the Purchaser as a direct or indirect result of the supply of the Goods by the Seller being prevented hindered delayed or rendered uneconomic by reason of any Force Majeure Circumstances. (b) In this Condition “Force Majeure Circumstances” shall mean any Act of God riot strike lock out trade dispute or labour disturbance accident breakdown of plant or machinery fire flood difficult or increased expense in obtaining workmen materials or transport or other circumstances whatsoever outside the reasonable control of the Seller affecting the provision of the Goods or of raw materials therefore by the Seller’s normal source of supply or of the manufacture of the Goods by the Seller’s normal means or the delivery of the Goods by the Seller’s normal route or means of delivery.

13.2 If due to Force Majeure circumstances the Seller has insufficient stock to meet all its commitments the Seller may apportion available stocks between its customers at its sole discretion.

14. Insolvency

If the Purchaser shall become bankrupt or under the provisions of Section 123 of the Insolvency Act 1986 is deemed to be unable to pay its debts or compounds with creditors or in the event of a resolution being passed or proceedings commenced for the administration or liquidation of the Purchaser (other than for a voluntary winding up for the purposes of reconstruction or amalgamation) or if a Receiver or Manager is appointed of all or any part of its assets or undertaking the Seller shall be entitled to cancel the Contract in whole or in part by notice in writing without prejudice to any right or remedy accrued or accruing to the Seller.

15. Consumer Protection Act 1987 (“The Act”)

15.1 In the circumstances where the Seller supplies Goods to the Purchaser for incorporation with, or use ancillary to, any composite products to be produced, manufactured, processed or supplied by the Purchaser then the Purchaser shall forthwith on demand produce for inspection by the Seller copies of all written instructions, information an warnings to be supplied by the Purchaser in relation to the said composite products provided nevertheless that such inspection or right to inspect shall not of itself constitute acceptance or approval on the part of the Seller of such instructions, information or warnings.

15.2 Additionally, the Purchaser shall indemnify, reimburse and compensate the Seller for all losses and damages (including costs, expenses and charges for legal actions in which the Seller may be involved) that the Seller may incur in the event that any claim or claims are made against the Seller pursuant to the Act relating to the said composite products of the Purchaser or products in circumstances in which the Goods supplied by the Seller:

  • 15.2(i) were not the defective part of the said composite product, or
  • 15.2(ii) were only rendered the defective part or became a defective product by reason of actions or omissions of the Purchaser, or
  • 15.2(iii) were only rendered the defective part or became a defective product by reason of instructions or warnings given by the Purchaser or other supplier of the said composite products or products, or
  • 15.2(iv) were manufactured in accordance with the Purchaser’s drawings and specification.

15.3 For the purposes of this condition only the word “defective” shall be interpreted in accordance with the definition of “defective” contained in Part 1 of the Act. The Purchaser hereby acknowledges that it is under a duty to pass on to its customers (where appropriate) all instructions, information and warnings supplied to it by the Seller with the Goods.

16. Waiver

The failure by either party to the Contract to exercise or enforce any rights conferred by the Contract shall not be deemed to be a waiver of any such right nor operate so as to bar the exercise or enforcement thereof at any time or times thereafter.

17. Notices

Any notice hereunder shall be in permanent readable form and shall be deemed properly addressed to the party concerned at its principal place of business or last know address. Any such notice shall be taken to be received by the addressee two working days following the date of dispatch of the notice by post or when the notice is sent by hand or given by facsimile or other electronic medium simultaneously with the delivery or transmission.

18. Headings

The headings in these conditions are inserted for convenience only and shall not affect their construction.

19. Law

The Contract shall in all respects be governed by and construed and interpreted in accordance with the laws of England and the parties hereby submit to the non-exclusive jurisdiction of the English courts.

Website Terms and Conditions

1. Our Contract

These website terms & conditions (“Website Terms”) apply to your use of the Ashby website at <a href=”www.ashbytrade.net/”> ashbytrade.net </a> (the “Website”, which term shall include all content on the Website). You must read these Website Terms carefully, and we recommend that you print and keep a copy for your future reference. By accessing, browsing, using or registering with the Website, you confirm that you have read, understood and agree to these Website Terms in their entirety. If you do not agree to these Website Terms in their entirety, you must not use the Website.

2. Privacy & Cookies Policy

2.1 These Website Terms supplement (and are in addition to) the terms of our Privacy Policy and Cookies Policy. Our Privacy Policy explains what personal information we collect about you when you use the Website and our Cookies Policy deals with the use of cookies on the Website. You can view our Privacy Policy and Cookies Policy by clicking here <a href”https://www.ashbytrade.net/cookie-policy/”> Cookie Policy</a>

2.2 When you agree to these Website Terms, you shall be deemed also to have read, understood and agreed to our Privacy and Cookies Policies in their entirety.

3. Terms & COnditions relating to Sales

If you order a product through the Website, our Terms & Conditions relating to sales will also apply. You can view these Terms & Conditions here <a href=”https://www.ashbytrade.net/customer-service/general/terms-conditions/”> Terms & Conditions</a>

4. Your Use of the Website

4.1 You must only use this Website for lawful purposes, and you must not use it in a way that infringes the rights of anyone else or that restricts or inhibits anyone else´s enjoyment of the Website.

4.2 You may use, download and display the contents of this Website on a computer screen and also print one copy of such content, but solely for your own personal use or internal business purposes. Other than for your own personal use or internal business purposes, you may not without our prior written consent:

  • Copy, reproduce, use or otherwise deal with any content on the Website;
  • Modify, distribute or re-post any content on the Website for any purpose;
  • Reproduce, crawl, frame, link to or deep-link into this Website on or from any other website or application/app or any other device connected to the Internet;
  • Use the content of the Website for any commercial exploitation whatsoever.

4.3 You may not use the Website for any of the following purposes:

  • Disseminating any unlawful, libellous, threatening, abusive, bullying, vulgar, obscene, or otherwise objectionable material;
  • Transmitting material that encourages conduct that constitutes a criminal offence, results in civil liability or otherwise breaches any laws, regulations or codes of practice;
  • Gaining unauthorised access to our or other computer systems;
  • Interfering with any other person’s use or enjoyment of the Website or the Internet;
  • Interfering or disrupting networks or web sites connected to the Website;
  • Making, transmitting or storing electronic copies of materials protected by copyright.
5. Use of this Website from Outside the UK

Except where otherwise specified on this Website, the materials on this Website are displayed solely for the purposes of promoting Ashby Trade Sign Supplies Ltd products and services available in the UK. Those who choose to access this Website from locations outside the UK are responsible for compliance with local laws if and to the extent local laws are applicable.

6. Ownership of Rights

6.1 The content of the Website is protected by copyright, trade marks, database and other intellectual property rights. All rights, including copyright and other intellectual property rights, in and to this Website are owned by or licensed to Ashby.

6.2 If you acquire any copyright or other intellectual property rights in the Website (whether by operation of law or otherwise), then you agree to assign (on a worldwide basis to the fullest extent permitted by law) those rights to Ashby(including any rights you may have in user generated content that you submit through the Website). You will also unconditionally and irrevocably waive any and all moral rights you acquire in or to the Website.

6.3 You further agree to execute all such documents and do all such acts and things as we may reasonably require in order to assign any such rights to us and to waive any moral rights you acquire in or to the Website.

7.Password/Account Security

You are responsible for maintaining the confidentiality of your password and account and any activities that occur under your account. We will not be liable for any loss or damage which may arise as a result of any failure by you to protect your password or account.

8. Availability of the Website

8.1 We can make no promise that the services at the Website will be consistently fault free. If a fault occurs in the service please report it to our Customer Services team sales@ashbytrade.net and we will attempt to correct the fault as soon as we reasonably can.

8.2 Access to the Website may occasionally be restricted or limited to allow for repairs, upgrades or general maintenance. We will endeavour to restore access as soon as we can.

9. Damage to your Computer or Other Device

9.1 Ashby uses reasonable efforts to ensure that this Website is free from viruses and other malicious or harmful content. However, we cannot guarantee that your use of this Website (including any content on it or any website accessible from it) will not cause damage to your computer or other device.

9.2 It is your responsibility to ensure that you have the right equipment and software (including antivirus software) to use the Website safely and to screen out anything that may damage or harm your computer or other device.

9.3 We shall not be liable to any person for any loss or damage they suffer as a result of viruses or other malicious or harmful content that they access from or via the Website.

9.4 We have placed links on this Website to other websites we think you may want to visit. We do not vet these websites and do not have any control over their contents. We do not accept any liability in respect of the use of these websites.

10. Accuracy of Content

10.1 Ashby disclaims all representations and warranties, express or implied, that content or information displayed in or on this Website is accurate, complete, up-to-date and/or does not infringe the rights of any third party (to the extent permitted by applicable law).

10.2 The views expressed in user generated content are the opinions of those users and do not necessarily represent the views, opinions, beliefs or values of Ashby Signs Ltd or Ashby Trade Sign Supplies Ltd

11. Our Liability

11.1 The Website is provided by us for your use without any warranties or guarantees. You must bear the risks associated with the use of the Internet.

11.2 We shall not be responsible for any breach of these Website Terms caused by circumstances beyond our control.

11.3 We exclude all representations, warranties, conditions and terms (whether express or implied by statute, common law or otherwise) to the fullest extent permitted by law. We accept no liability for any losses or damages which are not reasonably foreseeable arising out of or in connection with these Website Terms or your use of the Website.

11.4 Except to the extent required by applicable law, we shall not be liable to any person for any loss or damage which may arise from the use of or reliance on any content or information displayed in or on this Website.

11.5 These Website Terms shall not limit or exclude any liability that we are not permitted to limit or exclude under applicable law (such as death or personal injury).

12. Indemnity

You will indemnify us against all losses, liabilities, costs and expenses reasonably suffered or incurred by us, all damages awarded against us under any judgment by a court of competent jurisdiction and any sums paid by us as a result of any settlement agreed by us arising out or in connection with:

  • any claim by any third party that the use of the Website by you is defamatory, offensive, bullying or abusive, or of an obscene or pornographic nature, or is illegal or constitutes a breach of any applicable law, regulation or code of practice;
  • any claim by any third party that the use of the Website by you infringes that third partys copyright or other intellectual property rights of whatever nature; and
  • any fines or penalties imposed by any regulatory, advertising or trading body or authority in connection with the use of the Website by you.
13. Entire Agreement

These Website Terms (including our Privacy Policy, Cookies Policy and Terms & Conditions of sale) set out the entire agreement between you and us and supersede any and all prior terms, conditions, warranties and/or representations to the fullest extent permitted by law.

14. Changes to these Website Terms

We reserve the right to change and update these Website Terms from time to time. We recommend that you revisit this page regularly to keep informed of the current Website Terms. By continuing to access, browse and use this Website, you will be deemed to have agreed to any changes or updates to our Website Terms.

15. Applicable Law

These Terms & Conditions shall be governed by and construed in accordance with the laws of England and any disputes will be decided only by the English courts.

16. Miscellaneous

16.1 If any provision of these Website Terms is found to be invalid by any court having competent jurisdiction, the invalidity of that provision will not affect the validity of the remaining provisions of these Website Terms, which shall remain in full force and effect.

16.2 A person who is not a party to these Website Terms shall have no right under the Contract (Rights of Third Parties) Act 1999 to enforce any term of these Website Terms but this shall not affect any right or remedy of a third party which exists or is available apart from that Act.

16.3 The Website is owned and operated by Ashby Trade Sign Supplies Ltd (Company Number 01439528) a company registered in England and Wales whose registered office is at Unit 1, Hatch Industrial Park, Greywell Road, Basingstoke, Hampshire RG24 7NG