Returns & Cancellations

Though we hope you never have to return anything, we’ve set out a few returns & cancellations details below in case you do. This page should tell you all you need to know, but if it doesn’t, you can always give us a call and ask a question or two.

  • Simply give us a call and explain the problem
  • Remember to have your job number to hand – it will speed up the process.
  • We will look into the issue and aim to agree a resolution whilst you’re still on the line.
  • We’ll carry out the agreed action (if there is any to be taken)

Please note that some items cannot be cancelled or returned – there are further details below